Billing Terms & Conditions
1. Accepted Payment Methods
Nurtura provides multiple secure payment options. The following methods are accepted:
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Credit and debit cards: Visa, MasterCard, American Express
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PayPal
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Apple Pay
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Google Pay
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Afterpay (where applicable)
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Bank transfers for bulk orders (available upon request)
All transactions are processed in Canadian Dollars (CAD).
2. Payment Processing
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Full payment must be completed at the time of purchase.
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Orders are processed and shipped only after payment has been successfully received.
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If a payment is declined or fails, the order will not be confirmed or fulfilled.
3. Pricing and Currency
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All displayed prices on the Nurtura website are listed in Canadian Dollars (CAD).
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Pricing may change without prior notice.
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Applicable taxes and shipping fees, if any, are calculated during checkout.
4. Secure Payment Processing
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Nurtura uses SSL encryption and trusted payment gateways to support secure online transactions.
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Credit card and payment details are not stored on Nurtura servers.
5. Refunds and Chargebacks
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Refunds are processed according to the Nurtura Refund Policy.
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Unauthorized chargebacks may be disputed.
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Billing and payment inquiries can be directed to info@bynurtura.com.
6. Fraud Prevention
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Orders suspected of fraudulent or unauthorized activity may be cancelled or placed on hold.
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Additional identity verification may be required for high-value or irregular transactions.
Contact Information
Store Name: Nurtura
Address: 121 Duncan Road, Richmond Hill, Ontario, L4C 6J4, Canada
Email: info@bynurtura.com
Phone: (647) 360-1390
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
We do our best to respond to your e-mail within a 1–2 business day time frame.